Privacy Policy

This Privacy Policy applies to Daily Vital Foods (referred to as "diviATE!", "we", "us", or "our"), and describes how we collect and use your personal information when you visit our website or make a purchase.

We collect and use your personal information to process orders, provide customer support, and occasionally share updates or offers, always with the option to opt out.

Information we collect

When you place an order or contact us, we collect your name, email, phone number, billing and shipping address, and order details. We use payment processors (such as Razorpay) to handle payments, we don't store your card or bank details ourselves.

We also use cookies, standard for any Shopify-powered store, to help our website function and to understand how visitors use our site.

How we use your information

We use your information to fulfil your orders, respond to your questions, and send you order-related updates. With your consent, we may also send you promotional emails or offers, you can opt out of these at any time.

Sharing your information

We do not sell your personal information. We share it only with the vendors who help us operate, such as our payment processor, courier partner, and Shopify (our website platform), each of whom is required to keep your information secure. We may also disclose information if required by law.

Security

We take reasonable steps to protect your information, but no method of storage or transmission is completely secure, we cannot guarantee absolute security of your data.

Children's data

Our services are not intended for children, and we do not knowingly collect personal information from children.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us. You can also unsubscribe from marketing emails at any time using the link in those emails.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Grievance Officer

For any privacy concerns or complaints, contact our Grievance Officer:

Vansh Daryani, contact.diviate@gmail.com, 9309991601